CASM Sample Questions & CASM Reliable Test Pattern

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Peoplecert CASM Exam Syllabus Topics:

Topic	Details
Topic 1	Agile manifesto core values: This section of the exam measures the skills of Process Designers and covers the significance of cross-functional teams that promote trust, collaboration, and efficiency in achieving organizational goals. Understanding these core values is essential for fostering a productive work environment.
Topic 2	Scrum roles and events: This section measures the understanding of Process Designers concerning Agile processes, including Scrum roles, events, and artifacts. It highlights their relationship to process improvement, ensuring that participants can effectively navigate and implement Scrum methodologies.
Topic 3	Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.
Topic 4	Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.

Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q32-Q37):

NEW QUESTION # 32
An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?

A. Lean
B. ITIL
C. DevOps
D. Scrum

Answer: D

Explanation:
Scrum provides a framework for managing complex work by breaking it into manageable Sprints, fostering team collaboration, and delivering incremental results.
A . Incorrect. While Lean optimizes processes and removes waste, Scrum provides a structured framework to manage focus in complex projects.
B . Incorrect. DevOps improves collaboration between development and operations but does not provide specific mechanisms for managing focus in complex projects.
C . Incorrect. ITIL focuses on service management rather than iterative project delivery.
D . Correct. Scrum's iterative and incremental approach helps teams focus on immediate priorities and deliver value regularly.
Reference:
Scrum Guide 2020
Agile Practices for Complex Project Management

NEW QUESTION # 33
An Agile Service Manager is what type of leader?

A. Project Leader
B. Accountable Leader
C. Inspiring Leader
D. Servant Leader

Answer: D

Explanation:
The Agile Service Manager embodies the role of a Servant Leader, focusing on enabling and empowering the team to succeed rather than exerting top-down control.
A . Incorrect. While an Agile Service Manager can be inspiring, the primary focus is on serving the team and organization.
B . Incorrect. Accountability is important, but the Agile Service Manager prioritizes serving others.
C . Correct. As a Servant Leader, the Agile Service Manager removes impediments, supports the team's autonomy, and ensures alignment with Agile values.
D . Incorrect. A Project Leader manages timelines and resources in traditional project management, which contrasts with the Agile Servant Leader role.
Reference:
Scrum Guide 2020: The Scrum Master as a Servant Leader.
ITIL 4: Servant Leadership in Agile environments.

NEW QUESTION # 34
What BEST describes the Practice Backlog?

A. The single source of requirements for a practice
B. All of the above
C. The project plan that will guide the practice's implementation roadmap
D. The artifact that documents what will be needed in the next Sprint

Answer: A

Explanation:
The Practice Backlog serves as the single source of truth for requirements within a service management practice, similar to how a Product Backlog functions in Scrum.
A . Incorrect. This describes a Sprint Backlog, not the Practice Backlog.
B . Correct. The Practice Backlog acts as the comprehensive repository for requirements specific to a practice.
C . Incorrect. While the Practice Backlog informs the roadmap, it is not a detailed project plan.
D . Incorrect. Only B accurately reflects the nature of a Practice Backlog.
Reference:
ITIL 4 and Agile Service Management: Practice Backlog as a requirements repository.

NEW QUESTION # 35
Which statement about Practice Backlog Refinement is TRUE?

A. All of the above
B. It removes user stories that are not needed
C. It adds more detail to user stories
D. It determines the user stories for the next Sprint

Answer: A

Explanation:
Practice Backlog Refinement involves continuous improvement of the backlog to ensure it is actionable and aligns with team goals.
A . Correct. Refinement involves adding detail to user stories to make them ready for implementation.
B . Correct. During refinement, outdated or irrelevant user stories are removed to maintain backlog clarity.
C . Correct. Refinement helps prioritize and prepare user stories for inclusion in the next Sprint.
D . Correct. All of these actions are part of the refinement process.
Reference:
Scrum Guide 2020: Backlog Refinement process.

NEW QUESTION # 36
Which event includes activities such as creating and updating policies, identifying stakeholders, and drafting communication plans?

A. Strategic Sprint
B. Sprint Planning
C. Kickoff Meeting
D. Sprint Retrospective

Answer: C

Explanation:
The Kickoff Meeting sets the foundation for a project or process by addressing overarching policies, stakeholders, and communication strategies.
A . Incorrect. Sprint Planning focuses on defining the Sprint Goal and selecting backlog items for the Sprint.
B . Incorrect. The Sprint Retrospective reviews team performance and identifies improvement areas, not initial setup activities.
C . Correct. The Kickoff Meeting ensures alignment on policies, stakeholders, and communication plans.
D . Incorrect. A Strategic Sprint is not a formal Scrum event.
Reference:
Agile Project Management: Kickoff meeting guidelines.

NEW QUESTION # 37
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